Here at Manning and Associates, we understand that requesting returns can be a hassle. That is why we strive to make it as seamless as possible and provide you with all the necessary tools to get started. When you encounter defects or damage in the motors purchased, it is essential to understand the return process. In most cases, customers are required to submit a photo of the nameplate along with their name, company name, email address, and either the purchase order number or order confirmation number. Once we have this information we can get your claim started right away!